ORDER PROCESSING
All orders are processed and shipped within 1–2 business days. Please allow up to 48 business hours after receiving your confirmation email to receive tracking information.
SHIPPING
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Overnight / Next Day: 1 business day (if placed before 12 PM CST)
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Priority Shipping: 1–3 business days
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Standard Shipping: 3–5 business days
Due to rising carrier costs, shipping rates have been adjusted. Please note that delivery delays may occur due to USPS or UPS staffing shortages.
Once your order has shipped, we are not responsible for delays, missing, or lost/stolen packages.
For assistance with deliveries, please contact your shipping carrier directly:
📦 USPS: 1-800-275-8777
📦 UPS: 1-800-742-5877
SHIPPING ADDRESS CHANGES
Need to change your shipping address? Email us immediately before your order ships. Once your order has been sent out, any changes must be handled with the carrier directly.
RETURNS & DAMAGED ITEMS
All sales are final. We do not accept returns, exchanges, or offer refunds.
If you're unsure about sizing (especially with shoes), please contact us before placing your order — we’re happy to help you choose the best fit.
If an item arrives damaged, please contact us within 24 hours of delivery by emailing [email protected]. Be sure to include:
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Your full name
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Your order number
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Clear photos of the damaged item(s)
We will review your request and do our best to assist you.